Agent Code of Conduct
Last Updated: January 15, 2025
This Code outlines the behavioral and ethical expectations of agents under PRICE GROUP INC.
1. Professional Conduct
Agents must act professionally, respect clients, and provide accurate product information.
2. Compliance
Agents must obey:
- State regulations
- Carrier rules
- Anti-fraud laws
- TCPA and Do-Not-Call laws
3. Confidentiality
Agents must protect:
- Leads
- Client data
- Training materials
4. Ethical Sales Practices
Agents must:
- Recommend suitable products
- Be transparent about costs
- Never mislead prospects
5. Conduct Toward Other Agents
Agents must not harass, defame, or unethically recruit others.
6. Use of TPG Systems
Systems may not be copied or resold. All training materials, CRM systems, and proprietary information remain the intellectual property of PRICE GROUP INC.
7. Social Media Conduct
When representing PRICE GROUP INC or discussing your work, you must avoid:
- False claims about earnings or results
- Confidential disclosures about systems or strategies
- Defamatory content about the company or other agents
8. Violations
Violations may result in:
- Suspension of access to systems and leads
- Termination of independent contractor agreement
- Reports to carriers or regulators
Agreement
By accessing TPG systems, you agree to this Code of Conduct and understand that violations may result in disciplinary action up to and including termination.